Cyber attack: Hackney residents’ anger over ongoing council tax ‘mess’
Council confronts ongoing impact of 2020 cyber attack on services and bill delays
Council confronts ongoing impact of 2020 cyber attack on services and bill delays
Town Hall refutes ICO’s findings, accusing it of ‘misunderstanding the facts’ in a strongly worded response
Town Hall thanks residents for ‘continued patience’, with October 2020 hack still under investigated at National Crime Agency
Local Government Ombudsman criticises ‘service failure’ while recognising the ‘unique challenges’ faced by the Town Hall following a 2020 cyber attack
Mossbourne Federation, made up of five local schools, cannot say how many people are affected
Housing Ombudsman orders Town Hall to pay the woman £1,500 in compensation
Philip Glanville outlines issues facing the borough with local and mayoral elections looming
Information Commissioner looking into the Town Hall’s failure to respond to Freedom of Information request
Report on October 2020 hack reveals social care, benefits and housing are among services that remain badly affected
Citizen investigation reveals senior managers made social work case notes, NI numbers, and locations of at-risk women free to view for every internet user
Licensing boss reveals environmental health service was brought to a ‘standstill’ following October’s hack
Social care boss says October’s hack left staff without case notes until April
New details emerge about the extent of the damage caused by last October’s hack
Town Hall’s IT boss confirms incorrect payments continue to be made but says recovery work is ‘moving forward’
Outlay expected to be similar to that of Redcar Council, whose systems were hit earlier in 2020
Affected residents have been notified ahead of local and London polls in May, but council insists ‘no evidence voter data has been stolen’