Town Hall ‘still working to recover data’ more than a year after ‘devastating’ cyber attack
Report on October 2020 hack reveals social care, benefits and housing are among services that remain badly affected
Social care
Town Hall agrees to improve medical review process after Ombudsman’s investigation of family’s housing ordeal
Council apologises to residents following distress and delay in housing case
Town Hall told to apologise to mother for botched social services assessment
Council takes ‘prompt steps’ to implement ombudsman recommendations over case causing ‘time, trouble and distress’
Town Hall bosses grilled over inadequate rating for supported living services
‘It was just not monitored in a regular enough way to keep up-to-date with best practice’
‘We don’t use WhatsApp’: Young people deliver Snapchat training to council safeguarding officers
‘Paradigm shift’ in social care underway as Town Hall presents new approach of contextualised safeguarding
Veteran Hackney campaigner urges residents to have their say on new ‘health neighbourhoods’
Shirley Murgraff says residents’ input is ‘vital for the success of these changes’
Frontline care workers to be trained to help tackle health and wellbeing concerns
NHS staff, council workers and volunteers will be asked to opportunistically engage people in conversations about their health
Median Road Resource Centre to close
Residential care unit in Lower Clapton to discharge remaining patients and shut its doors at the end of March
Hackney social services condemned over failures after mother kills children
Coroner criticises staff who allowed woman suffering from paranoid schizophrenia unsupervised overnight visits
How Hackney reclaimed child protection social work
Is a model of social work that radically transformed child protection in one borough about to go mainstream?
Hackney GPs speak out against government’s ‘destruction’ of the NHS
Local doctors express concern over the coalition government’s proposed health and social care reforms
With Reclaim Social Work, Hackney Council could find itself leading a revolution
It seems no-one has a bad word to say about the Reclaim Social Work project, but will it lead to a lasting change within the profession? Mark Gould looks at what makes it such a success